Lidded Mug
Showing all 2 results
Showing all 2 results
| Weight | Price | |
|---|---|---|
| First Class | 0 -1000g | £3.90 |
| 1001 – 2000g | £4.80 | |
| 2000g + | £9.00 | |
| Second class | 0 – 1000g | £3.20 |
| 1001 – 2000g | £3.60 | |
| 2000g + |
£9.00 | |
| Recorded | add | £1.00 |
| Collect in store | FREE |
| Weight | Europe | Rest of the world | ||
|---|---|---|---|---|
| 0 – 250g | £2.90 | £3.10 | ||
| 251 – 500g | £4.20 | £4.70 | ||
| 501 – 750g | £5.50 | £6.40 | ||
| 751 – 1000g | £5.80 |
£8.00 | ||
| 1001 – 1250g | £7.80 |
£9.60 | ||
| 1251 – 1500g | £9.30 | £11.20 | ||
| 1501 – 1750g | £10.70 | £12.90 | ||
| 1751 – 2000g | £12.00 | £14.50 | ||
| 2000g + | Please email for quote | |||
| Signed for | add £6.00 | add £6.00 | ||
Problem with your purchase?
Don’t PANIC! Just follow these steps;
Sometimes items are damaged on their journey to you from our shop. If this is the case, don’t worry, just send a digital picture to [email protected] stating your Name, Item and Address and we will send you a replacement. In the unlikely event that we have no replacements, then we will refund you.
From time to time, our busy packing department get’s things wrong and sends out the wrong item! We would like to apologise now! Don’t worry though, please email us at [email protected] with your Name and Item and tell us what went wrong! You will be asked to send the item back and then a replacement will be sent to you straight away. For UK customers, a return label will be generated by us and all you got to do is stick the label on the item with this note and then pop the item into the mail sack at the post office! For non-UK customers, a full postage refund will be given – please provide proof of the cost of return.
Don’t worry! Just back your item in original condition within 30 days and we will refund you straight away!
If in any case a product arrives broken or faulty, the Buyer must take a digital picture and send to us at [email protected] with a clear explanation of the breakage. Upon receipt of the photo, a breakage claim will be processed which may result in a full or partial refund or a replacement being sent to the Buyer. In most cases, a claim may be made to Royal Mail and we must ask the Buyer to keep the broken package which may be asked for by Royal Mail.
Buyers in the UK should report a lost item after 5 days of dispatch and before 30 days. Overseas buyers may report a lost item after 7days and before 45 days. In most cases, lost items are usually found at the Buyers local Post Office or with the buyer?s neighbours as many of our packages are too big for most post boxes and postal officials have missed the receiver.
PLEASE DO NOT REPORT A LOST ITEM UNTIL YOU HAVE CHECKED YOUR LOCAL POST OFFICE AND NEIGHBOURS.
We try our best to keep our customers happy! If there are any problems, we are always happy to speak to you to try and resolve things. Either call us on 02074375188 and ask for Alan or Nick, or email us on [email protected]
Shipping is measured on weight. For the shipping rates, please go to our shipping rates page here.
Yes! You will be able to view the shipping cost at the end of check out.(This is calculated by weight)
Sure, at checkout, you have the option to send the items to an address different to the billing address. Alternatively, you may also leave a note when checking out stating your shipping requirements.
Sure, you have 2 options. Either you can make the purchase twice and have different delivery addresses like the previous question, or just leave a note at check out stating how you would like your items delivered.
Yes! This is worked out automatically at check out by the weight of your product. Please check here at our shipping cost table.
Yes, this will be changed for you automatically dependant on your billing address. We use Royal Mail to deliver to customers all around the world unless your order is over 2KG where we will use another courier service.
Dependant if we have the item in stock in our dispatch centre, Royal Mail 24 should take 1-2 working days after dispatch and Royal Mail 48 can take up to 2-3 working days. If an item is not available at our dispatch centre, you will be informed and it usually takes us 1-2 working days to pick up the item from our warehouses. If you require a more definitive answer to your delivery time question it is best you call us on +(44) 0207 437 5188 and ask for either Alan or Nick.
The easiest way to pay is using Paypal check out. Our website will automatically direct you to the Paypal check out page when you check out. Paypal accept a wide range of Credit or Debit Cards.
Alternatively, 1) you can even pay over the phone by calling us on +(44) 0207 437 5188 and ask for Alan or Nick, please have your Name, order number and address handy. Our card transaction machine takes all major Credit and Debit cards. 0207 437 5188 and ask for Alan or Nick, please have your Name, order number and address handy. Our card transaction machine takes all major Credit and Debit cards.
2) we also take good old fashioned cash if you are so nice to come to our shop to see us! Our address is;
thechinesegiftshop.com
14 Richmond Buildings
London
W1D 3HQ
U.K
There is limited metered street parking. We are close to Tottenham Court Road Tube station, just off Oxford Street.
No, not necessarily! You will be taken to the Paypal check out page when checking out, which takes all major Credit and Debit Cards without you needing to have a Paypal account. Or you can use the above ways to pay!
We ourselves are not Feng Shui consultant, but we can give you basic help on Feng Shui, however we would refer you to some of the Feng Shui consultants we work with if you have a more complicated request.
Yes – in fact not all items we have are on the website so there may be a chance we have it in our shop. We also have regular shipments from China and the Far East and have regular contact with agents there who may be able to help.
Unfortunately not.
Yes – depending on the size of your order we are always happy to discuss discounts if you order large quantities from us. We regularly get orders from production companies or marketing companies who will order items in their 100s. Please contact us for any enquiries.
Yes, please contact our parent company at [email protected] with your wholesale enquiries.
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